I love you. I really and truly do. The convenience of one click shopping for almost anything my mind can imagine,all at great and competitive prices makes you invaluable. Priceless even. I can get anything from cheap refill bags for our litter lockers (a diaper genie for cat boxes), to some obscure movie that only 3 people on the planet have heard of, to the Rieker German-made shoes that never ever hurt my feet in more styles than any shop in NYC could ever carry. But....and you knew there was a "but" coming, didn't you? Your packaging drives me insane.
I checked your packaging policies on your website. There is even a link to provide customer feedback....WHICH I DID!!! The problem is not safe shipping. All of my items have arrived perfectly intact. It's not even environmental....exactly. All of your packing materials are recycled AND recyclable, which I seriously appreciate. But the size!?!?!? OMG, does it have to be so freaking HUGE?
Ok, so my daughter asked me to bring her a pair of running insoles when we meet up in Boston later this month. She lives in the UK and certain items are not that easy to find. I opted to go the easy route of ordering on Amazon instead of fighting traffic to find a running store here in our town They came yesterday. A pair of running insoles in a package that could have fit 20 times over in my mailbox were in a box that could have fit 2 large sized laptop computers. Our mailman left it on our front porch because there was no way it could go in a mailbox. How aggravating for both me AND him. Also? We ordered a large sports net (we use it to corral our cats into the courtyard for a safe cat-friendly outdoor space for them). These are hard to find but Amazon has them available for a great price. The folded net was approximately the size of a medium sized clutch handbag. But it came in a box large enough to fit one of those old- fashioned, oversized microwave ovens. You know, the ones that take up ALL of your counter space?
Anyway, I adore your website. I puffy pink heart freaking LOVE it! But I (and my Mailman), would so appreciate it if you could package items in an appropriately sized box. I am tired of hauling cardboard to our recycle center.....
Sincerely,
Your Biggest Fan
Rebecca
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